Peace of Mind

Peace of Mind


Custom Travel Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ''The Package Travel, Package Tours Regulations'' all passengers booking with Custom Travel Ltd are fully protected for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. Your money is fully protected and paid into an independent Trust Account, managed by Protected Trust Services Ltd of 307-315 Holdenhurst Rd, Boscombe, Bournemouth BH8 8BX and its Trustees, chartered accountants - Elman Wall Ltd of 8th Floor, Becket House, 36 Old Jewry, London EC2R 8DD

Our Affiliation number is Protected Trust Services 5730


Travel insurance is essential but not included in our holidays, please ensure you will have good insurance cover for your travel dates and needs. Holiday Extras offer travel insurance that is authorised and regulated by the Financial Conduct Authority. For more information and to obtain a quote please go to their website by clicking HERE or call them on 0800 083 3551 to speak to an advisor, please quote ID BE890


Book online. The process is easy, once you have booked your holiday extra, you will be sent an email confirmation, to access website Click HERE

We want our customers to be prepared for safe and healthy travels, so it is essential you research your chosen destination before you book. Check out the governments useful Travel Aware website where they have advice for visiting foreign countries along with local laws and safety, advice on travel insurance, passports and more

Keep informed of current travel health news by visiting

DO keep up to date as advice can change

Custom Travel Limited
01793 828002 |

Custom Travel Ltd Registered Address: Suite 7 Old Anglo House, Mitton Street, Stourport On Severn, Worcestershire, United Kingdom, DY13 9AQ
Registration: Great Britain. Registered Company Number: 10888870 | VAT No: 389 1236 68

Custom Travel are members of Protected Trust Services offering financial protection for holiday bookings.  PTS offers all member companies a trust account and insurance model which ensures all consumer money is fully protected. PTS members are fully package travel regulation compliant. All consumers can check the PTS membership of a company prior to booking. Simply contact PTS directly for peace of mind. If a consumer has any concerns about the allocation of their monies and the holiday supplied by a PTS member they can contact PTS directly. PTS is FCA registered to ensure trust and confidence when booking with any PTS member. Any funds relating to holiday bookings made from 1st October 2021 are fully protected and held in a trust account by Protected Trust Services Ltd. Any existing bookings made prior to 1st October 21 are not subject to Protected Trust Services Ltd arrangements.

Privacy Policy